Support options

Help with ordinary life.Not a standard package.

Some people need support in their own tenancy. Others need visits at home and out in the community. Hours can include evenings, nights and 24-hour support when that is assessed and commissioned. We do not provide the housing.

Call 01279 912041

Two ways support can look

Some people need support in a supported living arrangement, with their own tenancy. Others need practical help at home or out in the community, without living in a supported living scheme. The standards of listening, consistency and dignity are the same.

Supported living

Support in the person’s own home, under their own tenancy. Housing is arranged separately.

Explore supported living

Community and outreach support

Visits at home and support out in the community, often a few hours a week upwards, shaped around daily life.

Explore community support

What support can include

Cooking, health, work, faith and friends

What is offered is based on the person’s plan, not a standard package.

Home and daily living

Support with cooking, cleaning, laundry, shopping, budgeting and looking after a home, with the aim of building independence over time.

Health and appointments

Support to get to the GP, pharmacy or hospital, and to keep health checks and routines as a normal part of the week.

Community, relationships and faith

Support to take part in community life, maintain relationships and access leisure, volunteering, learning and places of faith.

Skills, learning and work

Practical support with independent living skills, travel training, education, volunteering and employment goals.

Health and medicines

Support with appointments, health checks, hospital passports and medicines, based on assessed needs and staff competence.

Positive Behaviour Support

Proactive, least-restrictive support that seeks to understand behaviour, reduce restrictions and protect each person’s rights.

Who pays for support

Most people’s support is paid for by Essex County Council or the NHS after an assessment. Some people arrange and pay for it themselves.

Through the council
Essex County Council Adult Social Care assesses what support someone needs. If they are eligible, a financial assessment works out whether they pay towards it. The council can then arrange the support or give a direct payment. Read paying for care and support (Essex County Council).
With a direct payment
A direct payment is money from the council that the person, or someone on their behalf, uses to arrange their own support. It means they can choose who provides it. If you would like to use a direct payment with us, say so when you get in touch. Read about direct payments in Essex.
Through the NHS
Some adults with long-term, complex health needs get NHS continuing healthcare, which the NHS arranges and pays for. It is not means-tested. Read the NHS guide to continuing healthcare.
Arranging it yourself
Some people are not eligible for funding, or choose to arrange support themselves. Ask us, and we will talk through what is possible and what it would cost before anything is agreed.

Tell us what good support would look like

If you are looking for support in Essex, start with a short picture of a good week. Families, advocates and professionals can write too.

Or call 01279 912041

Choose Gmail, Outlook or your own email app. The message is not sent through this website. Our address is office@lintern.care.

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