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Tell us what good support would look like.

If you are looking for support in Essex, start with a short picture of a good week. Families, advocates and professionals can write too.

Call 01279 912041

Who are you?

Choose the closest match to see what to send in a first email.

What to send

Your name, the best way to reach you, the area you are asking about, and a short picture of what good support would look like.

What not to send

Medical records, identification documents or detailed care plans.

Prefer us to call you? Ask for a callback

Do we cover your area?

Choose where the person lives. You will get a straight answer before you write to us.

Where does the person live?

How to reach us

Call or email with your name, how to reach you, the area you are asking about, and a short picture of what good support would look like. That is enough for a first conversation.

Call 01279 912041.

We do not publish a visiting address.

Choose Gmail, Outlook or your own email app. The message is not sent through this website. Our address is office@lintern.care.

Please do not include medical information, identification documents or other sensitive personal details in an email.

If someone needs help urgently

Lintern Care is not an emergency service. If someone is in danger or their life is at risk, call 999. For an urgent mental health crisis, call NHS 111 and choose the mental health option.

Essex Partnership University NHS Foundation Trust explains the 111 mental health option: Need help urgently (EPUT). To report a concern about an adult at risk of abuse or neglect, contact Essex County Council.

What happens after you get in touch

Nothing is agreed until the person is happy with the plan.

  1. 01

    We reply

    We reply by phone or email to arrange a first conversation.

  2. 02

    We talk it through

    We ask about the person, what a good week looks like for them, where they live and what support is in place now. We tell you honestly whether we are likely to be the right service, including whether we can staff support in that area.

  3. 03

    We meet

    If it looks like a good fit, we meet the person and anyone they want involved. With their agreement, we read any assessment or support plan through a secure route we agree with you.

  4. 04

    We give a clear answer

    We say whether we can offer support, what it would look like and when it could start. If we cannot, we say so and suggest where else to look.

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