01
Home and daily living
Support with cooking, cleaning, laundry, shopping, budgeting and looking after a home, with the aim of building independence over time.
Supported living and community support · West Essex
Support built around your life.Not around a rota.
Your own home stays yours. Support starts with how you want to live, then fits a small West Essex team around that.
We work with autistic adults, adults with a learning disability, and adults living with enduring mental ill health in Uttlesford, Epping Forest and Harlow.
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Start withYour life
KeepYour home
SeeFamiliar faces
Work towardsYour goals
About us
Small by design. Known by name.
Our standard
Support we would want for our own family.
Why we are here
Lintern Care exists to help people lead the lives they choose: in their own homes, on their own tenancies, and connected to the people and places that matter to them. We are a small service whose directors stay involved and know every person we support by name.
What that means in practice
- The person leads: Plans are written with each person, around what matters to them as well as what is important for them.
- Rights stay visible: Privacy, communication, culture, faith, relationships and choice are part of good support.
- Independence is the measure: Success is what a person can build, keep or do for themselves, not how much we do for them.
- We are open when things go wrong: We explain, apologise when we are at fault and show what we have changed.
Support options
Help with ordinary life. Not a standard package.
Some people need support in their own tenancy. Others need visits at home and out in the community. Hours can include evenings, nights and 24-hour support when that is assessed and commissioned. We do not provide the housing.
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Personal care
Support with washing, dressing, oral care, continence and daily routines, shaped around the person’s pace and preferences.
03
Community, relationships and faith
Support to take part in community life, maintain relationships and access leisure, volunteering, learning and places of faith.
04
Skills, learning and work
Practical support with independent living skills, travel training, education, volunteering and employment goals.
05
Health and medicines
Support with appointments, health checks, hospital passports and medicines, based on assessed needs and staff competence.
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Positive Behaviour Support
Proactive, least-restrictive support that seeks to understand behaviour, reduce restrictions and protect each person’s rights.
Who we support
Autistic adults, adults with a learning disability, and adults living with mental ill health
Supported living and community support in West Essex, for adults aged 18 and over. If someone’s needs sit outside our competence, geography or staffing, we say so.
Who we supportGuides
What is supported living?
Support in a person’s own home, under their own tenancy. Housing stays separate from support. It is not a care home.
Read the guideHow we work
Choice and safety belong together
- 01
Start with the person
Every plan is developed with the person and written, where possible, in their own words. Their strengths, preferences, communication and goals shape the support.
- 02
Agree progress that matters
Each person has clear, co-produced outcomes with a starting point. Progress is reviewed regularly and plans change when needs or ambitions change.
- 03
Build independence
Support focuses on helping people build and keep skills, confidence and relationships. The aim is to do more for themselves over time, rather than less.
- 04
Keep safety in balance
We support positive risk-taking and use the least restrictive option. Keeping someone safe should not mean making their life smaller.
- 05
Work with a consistent team
Our local-cluster model helps people receive support from a small team that knows them, rather than a stream of unfamiliar staff.
“Keeping someone safe should not mean making their life smaller.”
Tell us what good support would look like
If you are looking for support in Uttlesford, Epping Forest or Harlow, start with a short picture of a good week. Families, advocates and professionals can write too.
Email office@lintern.care
Or call 01279 912041
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