What this notice covers
This notice covers the Lintern Care public website. General enquiries are sent by email from your own email app, not through a form on this website. Recruitment information is covered separately by the applicant privacy notice.
Information we collect
The public website does not currently include an enquiry form. If you use an email button, it opens the email app on your phone or computer and you send the message to office@lintern.care. We then use the contact details and message you choose to send in order to reply. Please do not include detailed health, identification or care-plan information.
How we use and protect information
We use enquiry emails to respond, route the request to an appropriate authorised person and maintain necessary records. Recruitment and supported-living enquiries are kept in separate systems and access is limited according to role.
Retention and sharing
Information is retained only for an approved business, safeguarding or legal purpose and is then securely deleted. We do not place personal information in analytics or notification emails. Service providers may process information only under appropriate instructions and safeguards.
Questions and rights
To ask a privacy question or exercise a data-protection right, email office@lintern.care. We may need to verify your identity before acting on a request.