About us
Small by design. Personal by practice.
Lintern Care exists to help people lead the lives they choose—in their own homes, on their own tenancies and connected to the people and places that matter to them.
Our standard
Support we would want for our own family.
Why we are here
Lintern Care is a small provider whose directors stay involved and know every person we support by name. We work in West Essex—Uttlesford, Epping Forest and Harlow—because local clusters make consistent teams possible.
We provide personal care and support in people’s own homes. We do not provide accommodation. Housing stays with an approved landlord, so a person’s home does not depend on who supports them.
In practice
What that means day to day
Values only matter if they change how support is planned and reviewed.
The person leads
Plans are written with each person, around what matters to them as well as what is important for them.
Rights stay visible
Privacy, communication, culture, faith, relationships and choice are part of good support—not extras.
Independence is the measure
Success is what a person can build, keep or do for themselves—not how much we do for them.
We are open when things go wrong
We explain, apologise when we are at fault and show what we have changed.
Where we work
Lintern Care works across West Essex: Uttlesford (including Saffron Walden), Epping Forest (including Epping) and Harlow. Support is organised in local clusters so people see a small, familiar team.
What we do not do
Being clear about limits is part of being a responsible provider.
- We do not provide accommodation or run a care home.
- We do not support children or young people under 18.
- We do not operate as an older-people service, or where dementia is the primary need.
- If someone’s needs sit outside our competence, geography or staffing, we will say so rather than take on support we cannot do well.
Related pages
Who we support
Adults we support, and where we are not the right service.
Supported living and community support
Supported living, community support, and what help can include.
How we work
How choice, safety and consistent teams sit together.
Quality, safety and rights
How concerns, complaints and advocacy are handled.
Tell us what good support would look like
If you are looking for support in Uttlesford, Epping Forest or Harlow, we would like to understand what matters to you. Families, advocates and professionals are welcome to contact us too.
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